Support for organisations
Do you need help finding cheap(er) laptop, smartphone or home broadband connections for clients or customers? Or maybe you want some advice on assistive technology, online safety or find out where to recycle your smartphone? Have a look at our list of useful resources and support for organisations working with digitally excluded people in Brighton & Hove.
BUYING CHEAP(ER) TECH EQUIPMENT
Grants for computers, laptops, tablets, smartphones and internet connection:
- Wavelength support organisations who help people who are lonely and isolated, by giving free free TVs, tablets, and radios for clients. This technology is often used in communal spaces or as part of specific projects. Grants available for individual or group requests.
- Friends of the Elderly provide grants to help older people get online and stay connected. They can be used towards the cost of equipment such as tablets and smartphones as well as broadband costs. Referral agents apply on behalf of older people. Email at firstname.lastname@example.org or call 0330 332 1110 to find out more.
- RNIB offer means-tested grants to registered blind or partially sighted people for useful technology that can help them live independently e.g. mobile phones or accessibility software. Email at email@example.com or call 020 7391 2020.
- Turn2Us is a site where you can search for charitable trusts that might give a grant towards equipment or internet costs.
- DevicesDotNow: Digital Brighton & Hove has signed up to this campaign to help the most vulnerable get online through access to devices, sims, and mifi dongles.
Buying cheap(er) recycled or refurbished tech equipment:
- Get Online at Home is one of the organisations that sell refurbished laptops and PCs to people on benefits. It also serves charities.
- Computers for Charities provide impartial advice and skills to aid smaller and medium sized organisations lacking IT skills or equipment – the bulk of their services are without charge.
Buying cheap(er) mobile phones or tablets:
- Mobile phones: Money Saving Expert has some great tips on how to find cheap(er) mobile phones and good packages.
- iPads/tablets: Money Saving Expert also has some useful tips on how to make iPads more affordable and how to find cheap(er) tablets.
Hiring cheap(er) tech equipment:
- The Resource Centre has equipment like laptops, data projectors, video recorders and digital cameras available to hire to community groups for events. It also has computers, useful software like Photoshop and InDesign, a scanner and print room. Email at firstname.lastname@example.org or call 01273 606160.
GETTING CHEAP(ER) INTERNET ACCESS
- Digital Brighton & Hove have access to a limited number of data packages for individuals with low incomes who find data access a barrier. Please complete this form to refer individuals for support.
- BT Basic is a simple, low-cost phone and internet service that keeps you connected if you are on specific low income Government benefits. BT Basic + Broadband will cost £10.07 in total a month (which includes your BT Basic line rental. Find out whether you can get BT Basic.
- Money Saving Expert has also compiled a few tips that could save you big money on your broadband package, including a price comparison tool to check the best deals.
- Jangala is a UK-based charity dedicated to enabling internet access for people in need of urgent humanitarian aid or longer-term development assistance.
- For people who need mobile internet access without waiting for it to be installed, buying a dongle is a good idea. Here are some price comparisons from MoneySupermarket.
- If you just need access to the internet using your mobile, there are some cheap mobile data bundles available from ID Mobile and Smarty starting at £4 per month. Find out more at MoneySupermarket.
FINDING IT HELP & SUPPORT
Digital support in other Languages
The Jewish Council for Racial Equality have produced these Translated Guides to Zoom which include English, Arabic, French, Polish, Somali, Tigrinya and Kurdish.
Digital support for disabled people
FREE computer support at home for disabled people and older people living with frailty is offered by:
- AbilityNet – ITCanHelp 0800 269 545 / email@example.com
- RNIB – Online Today (for people with sensory loss) 03031 239999
- Age UK (for older people) 01273 720603
- The Aidis Trust supports disabled people with technology advice. Helpline: 0808 800 0009
- There are also lots of retailers for easy-use and assistive technology – for example Hands Free Computing and Tech Silver.
Accessibility guidance for disabled people:
- DeafCOG (Deaf Cultural Outreach Group) have a Resource Hub in various formats e.g. BSL, subtitles and PDF. They are working with the local CCG in making booklets designed for Deaf service users available in BSL.
- DeafCOG also work in partnership with qualified BSL translators and editors to create video clips in BSL and subtitles. They are working on a large and innovative project with Brighton & Hove City Council to deliver BSL clips on their website.
- AbilityNet‘s site includes the Ask Alex video and a wide range of factsheets (call 0800 269 545)
- RNIB Online Today resources
- Microsoft helpdesk Free Phone 0800 026 0584 (9 am – 9 pm weekdays; 10 am – 6 pm weekends).
- Internet Safety advice is at Cyber Aware, Get Safe Online and the UK Safer Internet Centre.
- Gov.uk has advice on choosing a secure mobile device here. Safer Jobs provides advice on online recruitment scams.
- Friends Against Scams – a National Trading Standards Scams Team initiative which aims to protect and prevent people from becoming victims of scams by empowering communities to… ‘Take a Stand Against Scams.’
- Compare the Market have produced a helpful guide, Digital Money for Seniors, on supporting older people with online banking and safety when using the internet
Online learning for computers, laptops, tablets and smartphones:
- Everyone: FREE online learning packages are easily available!
They include BBC Webwise (e.g. online tutorial about social networks & blogs); Alison (e.g. a touch typing tutorial); Microsoft Digital Literacy (basic skills); Barclays Digital Driving Licence; Learn my Way; FutureLearn (for more advanced courses); GCF Learn Free (for social media and other topics such as Microsoft Word); Google’s Digital Garage and BT. Easy Excel Free Excel tutorial on the net. Easy to follow, fully illustrated with + 300 examples.
- Small businesses: Visit Britain‘s Online Marketing Toolkit covers online bookings, advertising, social media, building your website and maximising SEO. Great Business‘s “Do More Online“ has step-by-step advice including how to start an online shop. For Office products like Word, Excel and Outlook, try Microsoft Help & Training.
- Charities: The Charity Digital Toolkit includes a chapter on digital fundraising.
- Careers: National Careers Service includes lots of useful online tools
- Music Magpie is a website where you can sell your tech and it will get recycled. You can also buy upcycled phones and can sell all kinds of other unwanted item (e.g. game consoles).
- Envirofone is another service where you can sell your used mobile phone which will then be recovered and sold on to someone who can only afford a second hand recommissioned phone. If it can’t be reused, they will recycle it responsibly.
- Freegle Sussex- A free website where you can sign up to be a member and post wanted ads as well as see what other free items people have offered, this could be your chance to give some unwanted tech away or give it a new home! (if you are an organisation or business who are looking to donate some tech to a local charity please get in touch with us and we will match-make your items with some new worthy owners)
- Tech Takeback Running events where the public can bring along their tech and #datawipe #repair #reuse #refurb #resale #recycle so they can be of use again and not end up on landfill. Founded by Dr David Greenfield of SOENECS, Cat Fletcher of Freegle and Andy Burdon from Erase My Data. The Brighton & Hove Trial is being manged by SOENECS in partnership with Brighton & Hove City Council.